ServiceTitan, The Seal Join Forces to Improve Customer Peace of Mind
ServiceTitan, the enterprise software for residential HVAC, plumbing and electrical service businesses in the U.S., is partnering with home services background check and reputation management company, The Seal.
“Customers should feel comfortable in their own home when a service technician answers a call,” said Ed Marchiselli, founder and CEO of The Seal. “Home services business owners who use The Seal verification tools integrated with the ServiceTitan platform will always feel welcome in the homes of their customers, and those business owners will see more five-star reviews after their tech visits. The Seal ensures that reputable home service techs are vouched for and automatically prompts the homeowner to go online and submit a review. Five-star reviews help the bottom line for home services owners.”
ServiceTitan's integration with The Seal gives home service business owners a powerful tool to make a great first impression with customers, get five-star reviews and land more business. Only The Seal’s website automatically sends customers confirmations with proof of licenses, insurance and employee background checks.
“Company reputation and customer loyalty are critically important to home service business owners,” said Ara Mahdessian, CEO of ServiceTitan. “With the ServiceTitan integration of The Seal tools, our clients will see higher close rates and more returning customers. They will also see increased conversion rates for reviews on all the review websites, and that leads to success. When ServiceTitan customers succeed, we succeed.”